Citizen services

How it works

Submit it once, then follow it

A local leadership platform should make it easier for citizens to raise concerns and reach the right channel. Residents can submit civic issues here and track what happens next.

Compassionate leadership in crisis

COVID-19 relief: organised groceries and essential supplies for over 4,000 people affected by the pandemic; supported families who lost breadwinners; participated with Veer Savarkar Yuva Manch in distributing ~900 meal packets at Osmania and Gandhi Hospitals; personally sprayed sodium hypochlorite across localities; inaugurated a senior-citizen vaccination drive at Pulse Hospital; and joined Mahila Morcha mask-awareness campaigns.

2019 floods: mobilised resources and coordinated immediate relief for flood-affected residents of the division.

Environment: with Amma Foundation on World Environment Day, distributed saplings, cloth and jute bags, sanitizers and masks to GHMC sanitation workers, promoting eco-friendly alternatives to plastic.

Submit Tell us the problem, your locality, and attach a photo if you have one.

Reference You get a reference number immediately — keep it safe.

Assignment The office routes it to the right karyakartha or department.

Updates Every action is recorded against your reference.

Closure You can check the status at any time using your reference and mobile number.

Submit an issue Track a request